Elliott Esparza

Elliott Esparza

About Elliott

Experience

Community Discount Card - La Grange, Illinois | March 2011 - August 2011
Account Representative
Generated positive leads by aggressively cold calling local organizations.
Effectively presented and marketed products to clients.
Provided superior follow-up and customer service resulting in 100% referrals.

MI Style Boutique - Riverside, IL | March 2008 - August 2011
Small Business Owner
Founded a small business which provided a designer product to high-end retail boutique stores.
Built and maintained relationships with retail store owners.
Successfully placed products in 85% of targeted boutiques.
Expanded business and achieved international distribution through strategic marketing.

Newell Rubbermaid - Chicago, IL | June 1997 - December 2002
Manufacturing Sales Representative
Executed promotions, marketing programs and product education for Lowes, Home Depot and independent retailers.
Effective project design support with interior designers.
Researched competitors and gained an understanding of competing offers. Used knowledge to shape value proposition and close deals more efficiently.

Microtrain Technologies - Lombard IL | May 2012 - Present
Training Cordinator
Act as first point of contact for all clients entering or calling into facility. Answer phones, greet clients, provide direction and proctor certification exams when necesary.
Manage problem clients effectively, understanding concerns and providing solutions.
Help to manage master schedule ensuring that students and staff are aware of any changes or conflicts.
Address student requests and concerns through a "ticketing" system and input data into client records.
Coordinate office for classes, special events and room rentals.

Education

Triton College | 2008
Interior Design Courses

University of Illinois | 1996
BA Liberal Arts - Speech Communication